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Students' Unions' Advice Service

The Students' Unions' Advice Service offers free, confidential and independent support to all Cambridge University students. If you feel you have been discriminated against, treated unfairly or would like to discuss something that is bothering you, feel free to contact us, whether it's the first time you have a question or as a last resort.

You can come to the Service with any issues or problems affecting your student experience - from questions or concerns about your education, University procedures or difficulties in college to relationship problems, mental health issues and welfare concerns. There are three professional advisors who can provide support to students:

Lisa Déry
Advisor and Advice Service Manager

Rachel Wilson

Gemma Douglas

The Students' Unions' Advice Service can support you in a number of ways. We can discuss your concerns with you, explore what options are available to you, and represent you at university or college level if necessary. We also act as a signposting service – if we can't assist you, we can help you work out what other sources of support are available that might better suit your needs.

This service is confidential – whilst we may share information within the service, no information about you or your situation will be given to anyone outside the service, except in very rare circumstances (our confidentiality policy can be found here).

This website contains information about who we are and what we do, support that is available to students in Cambridge and a range of information about the issues or problems you might encounter during your time at Cambridge.

The Students' Unions' Advice Service is based at 17 Mill Lane. We are open Monday to Friday, 9am - 5pm, all year round. Support can be provided in person, by phone/Skype or via email.